Meet our team
Clusters is built around a close-knit team of experienced researchers, analysts and data specialists who are passionate about helping businesses make smarter decisions.
The quality of the insight we deliver comes from the people behind it – combining deep analytical expertise with commercial understanding and genuine curiosity about human behaviour. We work collaboratively, challenging assumptions and exploring new ideas, so that every project delivers clear, actionable outcomes for our clients.
By bringing together strategic thinking, technical expertise and real-world experience, our team helps organisations turn complex data into confident decisions and sustainable growth.
Louise Altman
Chief Executive
Louise is Chief Executive at Clusters, managing our corporate direction and strategy. Before joining the company in 2015, Louise worked client-side for many years, and so is dedicated to ensuring that we continue to always deliver the very best for our clients.
Phu Truong
Insight Director
Phu is our segmentation specialist, with over 50 segmentation projects under his belt – plus a raft of quantitative research and advanced analytics experience. Before Clusters, Phu spent a decade in the research department at The Walt Disney Company where his achievements include developing a global test to support $20m commissioning decisions.
Raji Sandhu
Insights Director
Raji has over 10 years of experience in data and analytics across industries such as FMCG, technology, beauty and wellness, and automotive.
With a strong agency-side background, she excels at managing multiple projects simultaneously to deliver exceptional client outcomes.
David Hulbert
Algorithm Developer
Dissatisfied with the flaws in current techniques, David co-authored our exclusive software and, together with superlative business acumen, brings incomparable analytics expertise to Clusters. Armed with a First in Pure Mathematics from Cambridge and an MBA from Stanford, David evolved from marketing at Unilever, consultancy at McKinsey to spearheading $1.6b turnover as President of The Walt Disney Company’s International TV division.