Clusters respects the privacy of the users of its website, respondents to its surveys, its employees, and any other person we deal with in the course of our business.
Clusters complies with the requirements of the Data Protection Act and the guidance of the Information Commissioner’s Office. We have signed up to the ICO Promise as well as the Market Research Society’s Fair Data Policy.
When you access our website, we collect standard internet log information and details of visitor behaviour patterns. We do this anonymously through Google Analytics, and we make no attempt to identify users.
If you fill in our contact form or newsletter request form, we will store your contact information only in order to provide the service you have requested.
When you respond to a survey or similar managed by Clusters, we will always inform you who we are, if possible or relevant who our client is, what the information will be used for, who we will share the information with, how long we will store the information, and any other relevant information. We will always keep your information safe and secure, and we will never allow it to be used for direct marketing purposes, without your explicit consent.
If you have any concerns about personal information we may hold on you, please contact us at firstname.lastname@example.org.